HansemEUG CEO, Ms. Yangsook Kim recently wrote an article in tcworld: an international magazine that publishes TC-related articles, news and event reports for TC companies and professionals. Ms. Kim’s article offers insights into the precise set of skills required of technical writers in Korea and…
HansemEUG CEO, Ms. Yangsook Kim recently penned an article about building professional relationships in Asia, in the influential magazine MultiLingual: The international publication is a leading voice for the language industry and businesses with global communication needs. The article offers insights into some of the…
Are you interested in doing business with Chinese companies? China is growing rapidly with its massive market and buying power. So it makes sense that the country is drawing attention from businesses around the world. This post shows how HansemEUG built a manual and packaging…
A customer’s impression of a product is determined by their overall experience with the product. Every aspect of interaction with the product, such as the packaging, marketing, Web page, or customer service, can affect a customer’s opinion of the product. User manuals directly affect the…
In 2011, Canon initiated a review of their e-manual content for their range of multifunction printers. Content was generated in HTML format and was also made available on a CD-ROM. Canon wanted a more user friendly manual and requested proposals from six technical communication companies….
My journey to South Korea began in September 2014, when my husband started working for a large semiconductor manufacturer based in Suwon, South Korea. Prior to moving to South Korea, I had been working as a technical writer in India for 5 years. It was…
What do you do when you and your client have incompatible CMSs, a time sensitive text review process, and a limited budget? Build a customized CMS. I hear you protesting. What about ROI, lost opportunities, expertise and resource constraints? Well, we considered all of these…
User content needs to do more than simply deliver information. When new products and applications are released, we advise our clients that the content released with their product must stimulate users to boost user adoption rates. One content medium that we recommend to our consumer…
Recently, good news arrived at HansemEUG’s UB Design Lab. Assistant Manager Kim Duk-hwan, of the UB Design Lab, won the “Public Information Graphic Symbol Competition – Best Symbol Award” from the Korea Technical Communication Association. The award recognizes the designer’s creativity and compliance with standards…